Code of Good Teaching Practice

This Code sets out:

the responsibilities of lecturers and students and the management and operation of programmes of study within the College. Please see the University Code of Professional Conduct.

 

The College’s Commitments

The College makes the following commitments to all students taking taught modules:

  1. The contents and work requirements of a module will be made explicit to students in writing before they choose it.
  2. Submission dates for module assignments will be made explicit to students at the beginning of the module.
  3. Taught modules will have up-to-date bibliographies, listing books and articles which are available in the University Library.  The relationship of this bibliography to the pattern of lectures, the written work and the examination structure will be clear.
  4. Every effort will be made to ensure that books in great demand will be made available e.g. electronically, in course reading packs or through the Main Library's Ready Text Collection . It is however your responsibility to ensure that you have obtained the necessary texts/resources in preparation for your study and it may be necessary for you to purchase some books.
  5. Staff will post on their notice boards at least two office hours per week, on separate days. During those times they will normally be freely available for student consultations.
  6. One member of staff will have overall responsibility for each module. The name of this member of staff will be made clear to students and he or she may be consulted during their office hours or at other times by arrangement.
  7. During term-time members of staff who are not on leave may be reached by a note left in the appropriate box, or an email message, and will usually reply either in the next office hour or within 3 working days, whichever is the sooner. If the member of staff is away from Exeter then requests from students for  appointments or information will be met as soon as reasonably possible. Staff will make it clear how students can make contact with them. Staff are under no obligation to correspond with students via email outside term time, unless by prior arrangement.
  8. Tutors will offer students a range of essay/presentation titles covering a variety of topics within the range of subject-matter of the module concerned. These topics will be clearly related to the overall organisation of the module.
  9. Students will have an opportunity to discuss the reading for and planning of their work with tutors before submitting the work.
  10. Work presented on schedule will usually be marked within 4 weeks with a target of 3 weeks, apart from under exceptional circumstances.
  11. Marked work will bear a reasonable amount of written comment on the cover sheets provided for the purpose. This does not preclude the tutor from writing further comments on the work itself.. Such comment will be couched in terms intended to be helpful to students and to indicate to them in as constructive a way as possible the strengths and weaknesses of the work. In modules where work counts towards the overall assessment, a second copy will be retained by the College. In such cases the mark returned to the student will be indicative, rather than final, and subject to change (potentially of a substantial nature) at a later stage under the College’s assessment procedures.
  12. Students will be given the opportunity to discuss their work and the comments written on it with the tutor who has marked it, either in person or by e-mail.
  13. Work to be done for seminars will be announced well in advance.
  14. Student progress will be monitored by module tutors, personal tutors, and examination boards.
  15. All students registered in the College are assigned a Personal Tutor.

 

Grievances

A student who has reason to believe that a member of staff is not observing either the letter or the spirit of this code should first discuss the matter with the member of staff concerned, if possible. If this does not produce a satisfactory solution then the student should approach first his or her personal tutor, a member of the Student Staff   Liaison Committee and then the Head of Department, and as a last resort, the Associate Dean (Education). Should the student feel unable to approach the member of staff directly, s/he should approach his/her personal tutor instead. The University has a procedure for complaints about teaching. For information about the complaints procedure see Making a Complaint.

Support

The College aims to provide students with a comprehensive service via the College Office, if based on Streatham Campus, or the Info at St Luke's Office if based on St Luke's Campus.

The College Office is located in the foyer of Amory Building and the Info at St Luke's office is based in South Cloisters. Staff in these Offices will be happy to answer all of your questions and provide advice and guidance on a range of topics. This should be your first point of reference and you will be guided on next steps in order to resolve your question.

University of Exeter students based at Penryn Campus can seek assistance from the Student Information Desk (SID) in Peter Lanyon Building.