Student support and advice

Routine matters such as the hand in of essays and mitigation/extension requests are dealt with on Streatham Campus by the College Office in the main foyer of the Amory Building, or for St Luke’s campus, by the Info at St Luke's office in South Cloisters.

Postgraduate Co-ordinators and other Advisers

Each subject unit has a Postgraduate Co-ordinator who is there to provide support to students in their discipline. (this list is correct at the time of writing, but individuals may change at short notice):

  • Arab & Islamic Studies:  James Onley
  • Education:  Li Li (MEd TESOL), Karen Walshe (MA Education/Professional Development in Education), Nasser Mansour (MSc)
  • Law: Severine Saintier
  • Politics:  Gregorio Bettiza
  • Sociology & Philosophy: Adam Toon

You may also find yourself attached to a particular Centre, each of which has a Director who can also provide support and advice for Masters students. For contact details about subject units and centres, and their academic staff please see the College web pages: http://socialsciences.exeter.ac.uk/

Module Tutors

Module Tutors are the individual members of the academic staff with whom you work on the taught part of your programme. They are responsible for delivering the teaching on the modules you take. All day-to-day enquiries about the particular module you are taking with them, your progress on it and issues arising from your study of that module should be raised with them.

Personal Tutors

You will also be assigned a Personal Tutor, who is a member of the academic staff not necessarily involved in teaching you. Their role is to provide pastoral support; someone you can go to for advice and guidance on a confidential basis. They can offer a range of advice about academic and personal matters, or can direct you to the University services that can offer you help. You will also have the opportunity under the Personal Development Planning process to discuss your academic progress with your Personal Tutor. For more details, see the University’s code of practice on Personal Tutors.

In additional the Personal Tutor role, each discipline has a Senior Personal Tutor.

Communication

It is vitally important that we have secure and reliable means by which to contact you. Primary responsibility for ensuring this lies with students. You must make sure that you update your contact details through the iExeter Student Portal

Letters and Telephone

We may need to write to you at a home address or to telephone you. This is particularly the case with students who are absent from the campus. For this reason it is absolutely vital that you keep your current address and any permanent address up to date through iExeter. It is equally important that you inform the University of your whereabouts if you are away from Exeter and provide contact details for us if necessary.

Professional services and academic staff make every effort to reply quickly to enquires, and we expect that students will in turn make sure that they check regularly for communications and reply promptly.

Email

Email is the most used form of communication. All students are automatically registered with the University IT Services. Information about this will be given to you when you register. Email can be accessed within the University from any public access PC. From outside the University it is possible to access email via iExeter, obtainable via any web browser (see link to iExeter in the top right hand of the on the University homepage).

NB It is University policy that email communication with students can only be conducted via their University email address. Email messages from students will not be accepted unless they come from your University email. No alternative email address will be accepted or used. Therefore, it is very important that you check your University email regularly.

Notice boards

Check your subject notice boards regularly.

Pigeonholes

Postgraduate post is sent to your respective subject unit. You need to check the relevant places regularly (at least once a week). You are responsible for checking your mail. Mail held is cleared periodically and any left will be disposed of. Mail will not be kept for you, or forwarded to you. If you are absent from Exeter it is your responsibility to ensure that it is sent on to you. We suggest that you make arrangements with a friend to do this for you.