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• College of Social Sciences and International Studies

Postgraduate Module Descriptor

LAWM089: Consumer Protection

This module descriptor refers to the 2021/2 academic year.

Module Content

Syllabus Plan

Whilst the module’s precise content may vary from year to year, it is envisaged that the syllabus will cover some or all of the following topics:

• introduction to the issues of consumer protection in context (relation contract-consumer law; competition – consumer law; the role of consumer behaviour; harmonisation of consumer law; consumer notions; concept of mixed contracts; average and vulnerable consumers);
• issues revolving around the consumer contract’s conclusion; discussion of consumer protection against unfair commercial practices;
• issues of consumer protection in conclusion of contracts with regard to adhesion contracts, standard terms and conditions; examination of the concept of unfairness of contract terms, as well as the consequences of such unfairness;
• regulation with regard to the conclusion of specific, popular consumer contracts, such as contracts of sale and contracts pertaining to travel; information rights, right of withdrawal, non-conformity and individual remedies; air passenger rights; package travel;
• consumer protection when the deal goes wrong; regulations with regard to product safety and liability as well as with regard to enforcement of consumer rights;
• impact of the digitalisation of the market on consumer protection;
• issues related to promoting sustainable consumption through consumer protection measures.

Learning and Teaching

This table provides an overview of how your hours of study for this module are allocated:

...and this table provides a more detailed breakdown of the hours allocated to various study activities:

Online Resources

This module has online resources available via ELE (the Exeter Learning Environment).

See in particular the Web pages of the EU Commission on:  http://ec.europa.eu/consumers/index_en.htm

Case law of the European Court of Justice available at: http://curia.eu

Other Learning Resources

Westlaw, Lexis, Eurlex

How this Module is Assessed

In the tables below, you will see reference to 'ILO's. An ILO is an Intended Learning Outcome - see Aims and Learning Outcomes for details of the ILOs for this module.

Formative Assessment

A formative assessment is designed to give you feedback on your understanding of the module content but it will not count towards your mark for the module.

Summative Assessment

A summative assessment counts towards your mark for the module. The table below tells you what percentage of your mark will come from which type of assessment.

...and this table provides further details on the summative assessments for this module.

Re-assessment

Re-assessment takes place when the summative assessment has not been completed by the original deadline, and the student has been allowed to refer or defer it to a later date (this only happens following certain criteria and is always subject to exam board approval). For obvious reasons, re-assessments cannot be the same as the original assessment and so these alternatives are set. In cases where the form of assessment is the same, the content will nevertheless be different.

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