Undergraduate Module Descriptor

LAW2104C: Access to Justice 1

This module descriptor refers to the 2019/0 academic year.

Module Aims

This module will provide you with first-hand experience working with the public. After initial training and observing, you will have the opportunity to provide support to individuals that attend the drop-in clinics or help-desk. You will also facilitate the provision of expert legal advice where required. You will develop important transferable skills in interviewing technique and developing rapport with clients, whilst also shadowing any one of a network of lawyers who offer their time free of charge to support members of the public gain access to justice.

Intended Learning Outcomes (ILOs)
This module's assessment will evaluate your achievement of the ILOs listed here – you will see reference to these ILO numbers in the details of the assessment for this module.
On successfully completing the programme you will be able to:
Module-Specific Skills	1. demonstrate identified clinical legal skills to take initial instructions from clients and communicate these initial instructions to legal professionals 2. communicate basic legal information effectively to clients orally and in writing, in a manner appropriate to the setting and to the particular client
Discipline-Specific Skills	3. keep detailed and up to date client records as directed 4. identify relevant legal problems from a clients account
Personal and Key Skills	5. interact effectively, professionally and ethically within a professional environment 6. plan and undertake tasks, with guidance from legal professionals, to reflect critically on the learning process and make use of feedback

Module Content

Syllabus Plan

Whilst the module’s precise content may vary from year to year, it is envisaged that the module will cover some or all of the following topics:

Listening to clients
Interviewing
Note taking
Issue Spotting
Asking Difficult Questions
Dealing with clients who are distressed or angry
Confidentiality
Signposting
Helping with forms
Working as part of a legal team
Learning from professionals

Learning and Teaching

This table provides an overview of how your hours of study for this module are allocated:

Scheduled Learning and Teaching Activities	Guided independent study	Placement / study abroad
51	99	0

...and this table provides a more detailed breakdown of the hours allocated to various study activities:

Category	Hours of study time	Description
Scheduled Learning and Teaching Activities	30	Attendance at Dracaena Centre Law Clinic, court help desk and other law clinic outreach projects.
Scheduled Learning and Teaching Activities	21	7 x 3 hour tutor-led workshops
Independent study	50	Preparation of skills portfolio
Guided independent or group study	49	Preparation for clinical work, including on-line skills and knowledge training

Online Resources

This module has online resources available via ELE (the Exeter Learning Environment).